shipping and delivery

Our Shipping Policy

At Banbé, our team makes every effort to ensure your purchase gets to you quickly, safely and in the most cost effective way possible.
We endeavour to dispatch all orders within 24-48 business hours, however we do ask for your patience during busy periods.
Your order will be packed and dispatched provided:

- The item you have chosen is in stock;
- The delivery address has been verified;
- Payment has been approved and received

Please note orders may be subjected to security checks from time to time, please note should this occur your order will not be dispatched until these checks have been completed.

All orders will be handed over to UPS to be tracked and delivered. For Next Day Shipping and 2 Day Shipping, orders must be placed by 12PM PDT, Monday - Friday. Orders placed Saturday - Sunday will be dispatched the next business day. These services only run during business hours. Please also note we are unable to ship to P.O. boxes.


US Shipping Timeframes

All orders ship from our dispatch warehouse located in Los Angeles, California.

  • - Free shipping for all orders over $65 USD
  • - For orders under $65 USD, a flat rate of $15 USD applies
  • - Estimated delivery time is 1-5 business days after dispatch depending on location

Customs/Tax and Currency

Please note: We are unable to calculate local customs and sales tax with all international deliveries. You will be notified by your local customs authority once your order has reached your country. They will accurately calculate the total amount of customs an sales tax which is to be paid before you may receive your goods. The responsibility for any customs duties, foreign taxes or other fees which may be imposed with rest with the customer.

All prices are listed in United States Dollars (USD). The conversion rate varies from day to day with the current exchange rate, in addition to a small currency conversion rate charged by most banks. The final charge made to your card is made in USD and the ultimate conversion rate is determined by your bank or credit provider.

The comply with export regulations, we are required to declare the exact value of all items ordered and to mark them dutiable "merchandise". We are also prohibited by law from marking the order as "gift", even if the order is placed with that intention.

Ordering Assistance

For all online customer service and product enquiries, email us on
If for any reason your items purchased are sold out, we will notify you by email as soon as possible and you can either receive an immediate refund or back order if available.