Online Returns Policy
- Item(s) are unworn, in original condition and packaging
- Item(s) are within 30 days of purchase
- Item(s) are full price (unfortunately sale items cannot be returned or refunded)
2. Email support@banbeeyewear.com with your name, order ID, items to return, and reason for return.
3. Once authorized, the team will provide you with a returns address & returns form.
4. Place the item(s) you're returning into a safe and secure parcel along with you a completed returns form.
5. We suggest using a trackable service to ensure that your goods arrive safely and securely.
6. Once we receive your request, our online team will assess and process within 2-5 business days. Please note that refunds can take up to 7 business days to appear in your account.
7. Please note that it is upon the sender to pay for shipping to this location.
Should you have a faulty item, please email support@banbeeyewear.com with a picture of your item(s).